Call Center News

Admin Assistant vs Receptionist: what’s the difference?

The job of a receptionist is to be a brand ambassador, deliver amazing first impressions on your behalf and keep customers coming back. They’re crucial to every business they operate within, as they’re the first voice or face a prospective customer, candidate or supplier hears or sees. 

A receptionist is ideal for those businesses who require someone to physically sit in their office and meet and greet visitors. Trad..

New study reveals which US cities love remote working, and which don’t

• New York is among the cities that prefer working from home
• Kansas City is among the cities that love the office environment

Remote working has become the norm for many over the past two years, with no signs of going back into the office. And with the search trend ‘hybrid working’ seeing an increase of +250% in the past 12 months, and over 822k remote jobs on ..