Medical
Compassionate Call Handling for Clinics and Private Practices
Patient trust starts with a professional first impression — and often, that means answering the phone promptly and kindly. At 17Meeting, we offer trained virtual receptionists to handle calls for medical clinics, dentists, therapists, and private healthcare professionals.
Whether it’s a new patient inquiry, follow-up question, or urgent scheduling need, we respond with care and clarity — just as your own front desk would.
With our service, you can:
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Schedule appointments and cancellations in real-time
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Route urgent calls to on-call staff
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Reduce no-shows with confirmation reminders
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Handle insurance or billing-related inquiries professionally
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Maintain HIPAA-conscious handling of patient conversations
This helps your team stay focused on care, while we keep your phone lines responsive and efficient
24/7 Patient Support That Never Closes
Health concerns don’t stick to office hours — and neither should your phone support. With 17Meeting’s 24/7 medical call answering, your patients receive help around the clock, whether it's for general information or an emergency concern.
We serve as a seamless extension of your practice by:
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Providing after-hours and weekend call coverage
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Taking detailed messages and routing urgent issues
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Offering bilingual support for diverse patient bases
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Ensuring no patient call is ever missed or unanswered
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Maintaining confidentiality and professionalism at all times
Especially during peak hours or holiday closures, your patients will always feel heard, valued, and cared for — helping you build long-term relationships and improve overall satisfaction.
